Privacy Policy
Last Updated: [October 4th 2023]
Scenic Flights Colombia is committed to protecting the privacy of the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information: When you book a tour or interact with our website, we may collect personal information such as your name, address, email address, phone number, nationality, and payment information.
Booking Details: We collect information related to your bookings, including tour dates, preferences, and special requests.
Communication: We may collect information when you contact us via email, phone, or through our website, including records of correspondence and customer support inquiries.
Usage Data: We gather data on how you interact with our website, including your IP address, browser type, pages visited, and referral sources.
Cookies: Our website uses cookies to enhance your user experience. You can adjust your browser settings to disable cookies if you prefer.
How We Use Your Information
We use the collected information for the following purposes:
Booking and Reservations: To process and manage your tour bookings, provide confirmations, and send you updates and important information related to your tour.
Customer Support: To respond to your inquiries, requests, and provide assistance when needed.
Improving Our Services: To analyze data and usage patterns to enhance our website, tours, and customer experience.
Marketing and Promotions: To send you newsletters, offers, and promotional materials based on your preferences. You can opt out of these communications at any time.
Disclosure of Your Information
We may share your personal information with trusted third parties in the following circumstances:
Service Providers: We may share information with third-party service providers who help us operate our website, process bookings, and provide customer support.
Legal Compliance: We may disclose information when required by law or to protect our rights, safety, and the safety of others.
Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.
Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Your Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information.
Marketing Communications: You can opt out of marketing communications by following the instructions provided in our emails or by contacting us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
[scenicflightscolombia@gmail.com]
